Your AI Agent for ITOps
Predictive ITOps with your AI agent, Edwin AI
Less noise. Faster resolutions. Fewer outages. Edwin AI is your AI agent to correlate alerts, identify root causes, and provide plain-language solutions—now.
POWERING AI FOR LEADING BRANDS AROUND THE WORLD
Solve real-world ITOps challenges
Edwin AI changes how IT teams operate, replacing reactive firefighting with clear insight and control over every incident, before it becomes a problem.
Instantly summarize complex incidents
Make complex problem-solving accessible to everyone on your team with a natural language user interface.
Know the root cause
When something goes wrong, Edwin AI tells you why it matters, what it’s connected to, and what you should do about it.
Correlate alerts in real time
Automatically link related alerts across hybrid environments to deduplicate events, surface root causes, and trigger the best response.
Predict and prevent outages
Use historical patterns and observability data to detect anomalies before they escalate into incidents.
Group issues across domains
Consolidate alerts across ITOps, SecOps, and DevOps into a single incident with full context.
Route and escalate automatically
Auto-triage incidents and assign them to the right team based on severity, scope, and context.
Explore Edwin AI Features
An AI Agent purpose-built for modern ITOps
Edwin AI transforms how your IT team operates—cutting through alert noise, speeding up incident resolution, and turning reactive chaos into proactive control.
Event Intelligence
Correlate, deduplicate, and normalize alerts across your stack automatically. With built-in ITSM sync, AI tagging, and third-party ingestion, your team gets clear, prioritized incidents.
Real results from Edwin AI
Edwin AI is driving measurable outcomes across industries by cutting noise, reducing ticket volume, and helping teams work smarter across the stack.
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%
ITSM incident reduction
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noise reduction
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%
increase in operational efficiency
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%
reduction in MTTR
Edwin AI Integrations
Make every system smarter with Edwin AI
Edwin AI connects with over 3,000 tools—spanning observability, APM, security, and CMDB—to turn disconnected data into real-time, actionable insight. Whether you’re managing legacy systems or hybrid cloud environments, Edwin brings it all together to speed up incident response and eliminate silos.
3,000+
pre-built integrations across your full tech stack
100%
bi-directional sync with ITSM platforms like ServiceNow
Edwin AI: Agentic AIOps for faster incident management
Go beyond surface-level monitoring. With event intelligence, root cause analysis, and conversational troubleshooting in one place, Edwin AI gives your team the context to act fast.
<1 hour
to correlate alerts, deliver insight
Your next-level IT operations start here
Book a live demo to see how Edwin AI automates correlation, resolution, and escalation—freeing your team to focus on what matters most.
Related Solutions
Solve your biggest IT operations challenges
From modernization and automation to reducing MTTR, these key initiatives help IT teams operate faster, smarter, and with fewer disruptions. No matter the scale or complexity of your environment.
"LogicMonitor is a valuable partner, constantly innovating and adapting to our business needs."
"LogicMonitor helps us succeed by being a true partner."
"Edwin AI cut noise by 90% & ITSM incidents by 76%, enabling better customer service."
"The single pane of glass across all of our regions enables us to act more proactively."
"Edwin AI delivered value within an hour of implementation."
"Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise."
Edwin AI Resources
What you need to know about AI Agents for ITOps
Legacy IT approaches can’t keep pace with today’s demands. Dive into expert guidance on applying agentic AIOps to reduce noise, accelerate resolution, and take control of complex environments.
